Privacy Statement

Introductory provisions

This page contains the Touchpix privacy statement. Your privacy and the protection of your personal data are paramount for Touchpix. We therefore recommend reading this privacy statement carefully. Touchpix has its registered offices at Bonnetstraat 7 in (6718XN) Ede, the Netherlands, is registered in the commercial register of the Chamber of Commerce under number 75570726 and bears the name Touchpix. Touchpix can be reached via e-mail at [email protected]. This privacy statement explains how Touchpix handles the processing of personal data. It states, for example, the personal data (and categories of personal data) that are collected and the purpose for which the personal data are used. Touchpix also states the legal grounds for the processing of personal data. The processing of personal data by Touchpix falls under the statutory exemption regulations. For this reason, the processing is not reported to the Dutch Data Protection Authority. Touchpix reserves the right to make changes to this privacy statement. 

Types, purposes, legal grounds and period of processing of personal data

Your personal data are processed when you enter into an agreement with Touchpix. This agreement is formed when you download the Touchpix app. The personal data are used to enable surveys in the app, in which you can create your own questionnaires. When creating your account in the app, you are asked to fill in certain mandatory data. This includes your name and address. The registration form also asks for your e-mail address. Your e-mail address is necessary in order to be able to easily contact you at a later time, as well as to inform you about products or services that may be of interest to you in the future. You can unsubscribe from this newsletter at any time by clicking on the link in the e-mail. The personal data for an event is stored for up to six months after you were last active on that event, after which they will be automatically deleted. In other words, Touchpix itself will delete all visual material and any related personal information related to an event six months after the creation of that event. Your email and phone number will not be shared with third parties.  The app also saves the visual material (i.e. photographs and videos) created in the events you purchased. This visual material is saved in your personal online gallery, allowing you to share the visual material with the guests of your event at a later time. Photographs and videos fall under the special categories for personal data, as it is possible to extract someone’s special personal data (e.g. race, ethnic origin or health data) from a photograph or video. For the purpose of saving this visual material, each person who uses your event will grant his or her explicit permission before the visual material is created. This explicit permission can be withdrawn at any time. In that case, you must delete any visual material in which this person is found, even if it shows more than one person. The app uses depth data to process the photographs and videos. It uses the true depth sensor and the ultra-wide and wide lens to get this data. This data will not be stored, it is only used for real-time processing. The depth data is not used by any third party, since it’s not stored. The phone numbers that are entered to receive the link to the photo or video in the SMS short code program will be stored. The e-mails that are entered to receive the link to download the photo or video in the app will be stored for six (6) months. These data will not be shared with third parties. 

Processing agreement

As soon as you purchase an event in the app, you will become a controller of personal data within the meaning of the GDPR. This is due to the fact that you retain the visual material and personal data, i.e. names and e-mail addresses, of persons who use your event. Touchpix receives these data from you, meaning that Touchpix is the processor. The acceptance of this privacy statement means that a processing agreement is formed between you and Touchpix. This agreement will end by operation of law when you delete your account or uninstall the app. Touchpix guarantees the application of appropriate technical and organizational measures, ensuring that the processing of personal data meets the requirements of the GDPR and safeguarding the protection of the personal data of the user of your event. Touchpix ensures compliance with GDPR regulations. You are liable for any damage or loss or fines imposed on you or on Touchpix by the Dutch Data Protection Authority if you violate the GDPR.


Touchpix uses cookies on its website. What are cookies? A cookie is a piece of information that a website stores on your computer. Each time you visit the Touchpix website, it will collect basic technical information, such as the website that directed you to this website. This privacy statement applies to cookies and similar technology. This website can use cookies to provide visitors with personalised information, to collect information and to follow visitors during their visit to the website. This will allow Touchpix to offer you a good user experience.

Reference to other websites

This privacy statement only applies to this website. This website may contain links to other websites that are not managed and/or owned by Touchpix. If you are directed to another website by clicking on such a link, the privacy statement of that website will apply. Touchpix is in no way liable or responsible for linked websites or the privacy statements on these websites. When visiting these websites, Touchpix recommends that you carefully read their privacy statements before continuing onto their websites.


Touchpix has taken appropriate technical and organisational measures to secure your personal data against loss or unlawful processing. This website has an SSL certificate, which allows data to be transmitted over a secure connection. Touchpix also uses a plug-in that recognises and blocks automated login attempts and a plug-in that improves the overall security of the website.

Your privacy rights

You have the right to access, rectify, erase or restrict the processing of your personal data in accordance with the provisions of the General Data Protection Regulation. You may exercise these rights yourself by deleting the account you created in the app or by uninstalling the entire app. If you have any questions about this privacy statement, please send an e-mail to [email protected]. If you wish to submit a complaint about Touchpix with regard to the processing of your personal data, please contact a supervisory authority, such as the Dutch Data Protection Authority.