How can we help?
All Topics
You are here:
Print

Cancel Subscription

Touchpix offers MultiPass subscriptions on the Touchpix.com store, which work simultaneously on iOS and Android devices. Additionally, there are in-app subscriptions available for iOS. If you wish to cancel your subscription, you can cancel the subscription renewal.

MultiPass subscriptions

Canceling the MultiPass subscription is easy, to do so:

  1. Head to your account at Touchpix.com.
  2. Tap on ‘Subscriptions’.
  3. Select the subscription you want to cancel and tap on ‘View’.
  4. Tap on “Disable Auto Renewal’ button. When the renewal is disabled your subscription status will change to “Active, but cancelled renewal”.

That will turn off the Auto-Renewal for your Touchpix subscription. You can reactivate it at any time.

In-app subscriptions

You can cancel a subscription on the iPhone or iPad you purchased the subscription on

  1. Go to ‘Settings’ on your iOS device.
  2. At the top, you will find your name or company name. Tap on it.
  3. Tap ‘Subscriptions’.
  4. Tap on ‘Touchpix’.
  5. Tap the ‘Cancel subscription’ button at the bottom of the screen.

Note: If you don’t see ‘cancel subscription’, you are already unsubscribed and you will not be charged anymore.