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Touchscreen support

Touchpix is designed to be compatible with most touchscreens in the market. For Mac OS users wanting to utilize Touchpix, a screen rotation is required. Here’s how to easily adjust your Mac screen:

  1. Click the Apple icon in the top left corner of your screen.
  2. Navigate to System Preferences.
  3. Select Displays.
  4. Choose the option to rotate the display 90 degrees.

With the correct setup, your touchscreen should respond accurately to taps. However, if the touchscreen fails to recognize the rotation, there are two methods to address this issue:

First Method (Free, Less Ideal):

  • Reset the screen orientation to its default setting.
  • Launch Touchpix and go to the settings menu on the first page.
  • Adjust the screen rotation setting to 90 degrees.

This workaround enables Touchpix to function properly, though it may compromise the user experience with native applications, such as printing. Unfortunately, there’s no perfect fix for these limitations when using this method.

Second Method (Paid, Recommended):

Mac OS’s generic touchscreen drivers may not support all touchscreens effectively. Our team has evaluated several solutions and found that Touch Base’s software significantly enhances compatibility with a wide range of touchscreens. To verify if your device is supported, use their identification tool available at: https://license.touch-base.com/download.
This tool can identify the brand of your touchscreen. Occasionally, the list of brands may be lengthy. If you are unable to find or are unsure of your touchscreen’s brand, please select “I’m not sure” from the options. Complete the form and click OK. After submitting the form, you will receive the driver in your inbox within 10 minutes. Installing this driver is recommended to ensure optimal performance. Opting for this solution will enhance your overall experience.

This approach not only facilitates smoother operation of Touchpix on Mac OS but also ensures a more seamless integration with your touchscreen’s capabilities.